Western Union Money Transfer

Step 1

Simply go to your nearest SCU branch and fill out a Western Union ‘To Send Money’ form. No bank account is required for the sender or receiver.

Step 2

Present the completed form, along with the money you wish to send and the transfer fee, and your identification documentation as required⁴.

Step 3

After completing the money transfer, you will receive a receipt with a Money Transfer Control Number (MTCN). Inform the receiver of the sender’s name, amount sent, MTCN, and country where the money was sent from.

Step 4

Within minutes¹ the money you sent will be available for pay out to the named receiver at any Western Union agent location in the destination country.

_{1 Funds will be available for payment subject to Agent locations hours of operation, differences in time zones and other applicable restrictions. See “To Send Money” form for restrictions.
2 In certain countries, the send money service is not available: customers can only receive money. Network data as of November 2010
3 Applicable to person-to-person money transfer service. In addition to the transfer fee. Western Union makes money from changing your local currency into foreign currency. Subject to applicable taxes, if any.
4 Types of identification documentation required will vary between each country.}

© 2009 Western Union Holdings, Inc. All rights reserved.

What are the hours of operation?

See our branch trading hours for details.

How much does it cost to send money with Western Union?

The service fee depends on the destination country and the amount sent. Free Call 1800 501 500 for more details.

Where can the receiver collect the money?

The money can be collected at any Western Union agent location in the destination country. Visit westernunion.com.au or Free Call 1800 501 500 to locate the nearest agent location to the receiver.

Is there a receiver fee to collect the money transfer funds?

The receiver will not be charged a fee to collect the money transfer funds. The sender pays the Western Union money transfer fee, when they send the money. However, in some destination countries, a tax may be payable when the receiver collects the transfer.

To find out more about Western Union money transfer, call 13 61 91 or visit your local branch.